Privacy Policy
Last updated: 15 January 2026
1) Data Controller
Turnkey Engineering Solutions Ltd (“we”, “us”, “our”) is the data controller for personal data processed via this website.
Company No.: 12623533
Registered office: First Floor, Lipton House, Stanbridge Road, Leighton Buzzard, Bedfordshire, LU7 4QQ, United Kingdom
Contact (privacy enquiries): sean.doherty@turnkeyengineeringsolutions.co.uk
Telephone: +44 7572 443668
2) Personal data we collect
We may collect and process the following categories of personal data:
A) Data you provide to us
Contact form submissions: name and message content, and any contact details you include (e.g., email address, telephone number).
Enquiries by email/phone: your contact details and the content of your enquiry.
B) Technical / usage data
IP address, device and browser information, pages visited, approximate location (derived from IP), and interaction data collected via IONOS SiteAnalytics (only if you consent via the cookie/consent banner).
C) Third-party feature data (only if you enable them)
Google Maps embedded map content may collect data about your activity when enabled.
The Website Translator feature may collect data about your activity when enabled.
3) Why we collect data and our lawful basis
We use your personal data for the following purposes:
A) Responding to enquiries / establishing contact
Purpose: To respond to requests submitted via the contact form, email or telephone and to discuss potential work.
Lawful basis: Consent (where you submit the website form and tick the consent box), and/or legitimate interests (responding to business enquiries).
B) Delivering services / contract administration
Purpose: To provide engineering services, manage client relationships, and administer projects.
Lawful basis: Contract (performance of a contract) and legitimate interests.
C) Website performance and analytics
Purpose: To understand how visitors use the site and improve content and usability via IONOS SiteAnalytics.
Lawful basis: Consent (you can enable/disable this in Privacy Settings).
D) Embedded map and translation features
Purpose: To display the embedded map and provide translation functionality.
Lawful basis: Consent (these services are off until you accept them).
Withdrawing consent: Where processing is based on consent, you can withdraw it at any time using the site’s Privacy Settings. Withdrawal does not affect processing already carried out.
4) Cookies, tracking and consent controls
This website uses a consent tool that allows you to control optional services including:
Website Translator
IONOS SiteAnalytics
Google Maps
You can accept/reject these services and change your choices at any time via Privacy Settings on the website.
5) Who we share data with
We may share personal data with trusted service providers where necessary, including:
Website hosting / website builder and analytics providers (e.g., IONOS and associated services)
Providers of embedded features you enable (e.g., Google Maps; translation provider)
We do not sell your personal data.
6) International transfers
Some third-party providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards (such as adequacy regulations or standard contractual clauses) to protect personal data.
7) Data retention
We keep personal data only as long as necessary for the purposes set out above. Typical retention periods:
Enquiries: up to 12 months after last contact (unless you become a client).
Client/project records: typically up to 6 years after the end of the financial year (for tax/legal purposes).
8) Your rights (UK GDPR)
You may have the right to:
Access your personal data
Rectify inaccurate data
Erase data (where applicable)
Restrict processing
Object to processing based on legitimate interests
Data portability (where applicable)
Withdraw consent (where applicable)
To exercise your rights, contact: sean.doherty@turnkeyengineeringsolutions.co.uk.
9) Complaints
If you have concerns, you can contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
10) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will be revised when changes are made.